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What counts as ARR
A common question in SaaS—consider frequency, source, timing, and adjustments.
Oct 1
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Chris Burgner
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What counts as ARR
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The do's and don'ts of data visualization
How you choose to communicate your analyses can make or break the conversation.
Aug 13
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Jiayan Yu
5
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The do's and don'ts of data visualization
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The SaaS Triangle of Despair
This post is an adaptation of the first chapter of The Guide to SaaS Metrics. Free to all and completely ungated, it’s our newest resource for anyone…
Jul 30
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Bobby Pinero
7
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The SaaS Triangle of Despair
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An analyst's quest to improve retention for HubSpot CRM
When you uncover who your best-fit customers are, I say go all-in.
Jul 16
•
Mark Znutas
and
Bobby Pinero
11
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An analyst's quest to improve retention for HubSpot CRM
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Acting on Annual Recurring Revenue
Build a reporting system that turns ARR into action.
Jun 27
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Bobby Pinero
1
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Acting on Annual Recurring Revenue
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Grow your ARR faster
When you can see the "diffs" in your business, growth opportunities are aplenty.
Jun 25
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Bobby Pinero
2
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Grow your ARR faster
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How to define Annual Recurring Revenue
Unpack the business definitions you need to establish a single source of truth for ARR.
Jun 13
•
Chris Burgner
3
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How to define Annual Recurring Revenue
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Why you want to cohort Annual Recurring Revenue
Gauge the stickiness and monetization of your customer base with cohort analyses.
Jun 7
•
Chris Burgner
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Why you want to cohort Annual Recurring Revenue
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How to spreadsheet
Spreadsheets are so powerful, yet so underutilized. Here's 20% of the knowledge that unlocks 90% of their magic.
Jun 4
•
Bobby Pinero
3
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How to spreadsheet
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How to calculate Annual Recurring Revenue
Gross New, Expansion, Contraction, Churn and Restart–we unpack it all.
May 31
•
Chris Burgner
3
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How to calculate Annual Recurring Revenue
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Make ARR your North Star
ARR is the most important metric in any subscription business. It’s how investors will ultimately value it and where the rubber meets the road with your…
May 23
•
Bobby Pinero
1
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Make ARR your North Star
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Roundtables with finance GOATS
Takeaways from candid conversations with finance legends from Slack, Figma, Notion, Intercom, and Tome.
May 7
•
Bobby Pinero
2
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Roundtables with finance GOATS
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